Only orders with Paid status will be recorded in <Orders>

This means, if you are offering Bank Transfer method to customer, you need to ‘mark as paid’ their invoice to make it appear in <Orders>.

Meanwhile, if you are offering online banking via payment gateway, there is no hassle about this.

Note : Only orders with COD method will skip the ‘mark as paid’ issue.

Below is an example an order that uses COD payment method.

Info that your need to understand :

• – (#1 19/05/2020 at 10:59AM) = This is the invoice number and time of order.
• – (Cash on Delivery) = Payment method
• – Shipping Method : Manual = Method of delivery that customer’s choose.

When completing customer’s forder (from the example, cooks customers order) then click <Ship To This Address>. Further reading below :

Yezza x EasyParcel – How To Integrate & Use
Yezza X Zepto – How To Integrate & Use
Yezza x LalaMove – How To Integrate & Use

If you use your own rider, click <Add Rider>. Further reading below :

How To Set Your Own Rider

Then update order status by click <Update>. Choose a suitable status.

When finish, this order will be removed from <Orders>…

Don’t panic, it’s still in the database. Yezza system are made to facilitate merchant and reduce confusion whether the order as been fulfilled or not.

Below example is customer’s order that have been updated to Shipped. This can be viewed in <Customers>. Filter status for a quick search.

Nota : If there were an issue where you need to get customer’s order in <Orders>, click <Edit> and change to Processed. Their order will appear again there.

Read More : Payment Method Setup & Management – COD