How To Edit Paid Orders
Sometimes it happened that paid customers want to change their order details like delivery address, order quantity and other request. Example given here is an issue where paid customer did not give a correct delivery address. Search customer’s info in <Database>. Filter with Paid status. Click <Edit> at Customer Info , and change the order […]
Get To Know Database Interface – [UPDATED 23/07]
Below is your <Customers> interface in Yezza dashboard from Desktop or Mobile View. Here you can search the customer by entering their name / phone number in <Search Database> You can all filter to : – [Paid] – [Unpaid] Or you can filter according to Source, Salesperson, Product, Date or Status like below – Source […]
Concept & How To Integrate With Facebook Pixel – [Updated 22/09]
FB Pixel Concept Facebook Pixel is a javascript code that can be put in a website, functioned to record prospect visit count. Every visitor that came from organic search or paid ads will be recorded. These records can be created as a data pool called audience. Audience usage is shared throughout out FB Ads class […]
How To Edit Customer’s Order in Database
Customer’s order can be edited in <Customers> with the conditioned that the customer is yet to make any payment. Below is an example where a leads came via Yezza Store but didn’t continue with the purchass. Note : Eventhough the given example is from Yezza Store, it can be apply with WhatsApp Form. From the […]
How To Give Additional Discount Other Than Coupon
You can give a further price cuts for your chosen customers. Its up on marketing strategy. Here’s how to do it. Open customer’s invoice and click <edit> at the Order Details. Enter the discount price in Discount. This is the price that will be cut for each of the item. Example, below picture shown a […]
How To Activate COUPON CODE function
With Yezza, you can offer discount coupon to customers. Unbelievable features with you just doing business by WhatsApp. You can offer any type of coupon as your marketing strategy such as : > Discount Coupon > Pricing Coupon > Free Shipping Coupon How to set and activate the coupon : 1. Click <Coupons> to start […]
How To Add Additional Details in WhatsApp Form
As default, details like Name and No Telephone are added each time you <Add Form>. Below example are from customer’s POV. To add additional details required or notifying customer on certain issue, you only click <+Collect Extra Info> to start adding. Examples : Homestay Em-C Business in PD Info below are required form Customer. > […]
What is Yezza’s Database?
We are tired managing Customers manually and face : > Wrong customer’s name because too much similiar names in WhatsApp. > Miss-looked an order because of difficult tracking. > No sure whether customer’s have paid or unpaid. So Yezza offers <Database> which divided into 3 sections : Customer Order Transaction Customer The main window to […]
4 Types Of WhatsApp Form & Examples From Customers Perspective
Yezza offers 4 types of WhatsApp Form to choose from : > Inquiry (No Clear Products) > Dropdown (Single Selection) > Card (Multiple Selection) > List (Multiple Selection) Let us see the difference by using a business example : Post-natal Massage services that offers 3 packages. Inquiry In form settings, only Name and No Telephone […]
How To Manage Leads From WhatsApp Form
In <Database> each customer’s details are divided to two : Customer Info & Order Details. Below example is a lead that came through Kebab & John WhatsApp Form and managed by Admin Aizuddin. (blue arrow) Red circle on top left are customer’s name and phone number. Show Details (1) contains details filled by the customer […]