Customer’s order can be edited in <Customers> with the conditioned that the customer is yet to make any payment.
Below is an example where a leads came via Yezza Store but didn’t continue with the purchass.
Note : Eventhough the given example is from Yezza Store, it can be apply with WhatsApp Form.
From the follow-up made, the lead wished that :
He also mentioned that he did not continue to purchase because unsure to fill in which address in delivery address, as he is from Bangi but the homestay is at PD.
Additional of 10 shirts L size
Hair cut services for 5 men during the stay
Other than recorded add-on Jet Ski & Lunch & Dinner, add 1x more Lunch Dinner
A RM100 discount for the stay.
Nota : Based from the example, you can see that Yezza Store is not suitable to be mix between normal products and service based products that requires date and time.
Read More : Payment Method Setup – Partial Payment