Customer that click at your Smart Link able to browse your list of product in your WhatsApp Form online.

If you happened to sell a variety of product categories, it is advisable to use different WhatsApp Form for each product.

Tips #1 : One Form, One Category #

Example :
WhatsApp Form 1 (Category : Food)
Product : Dates, Dried anchovies, Dried snacks.

WhatsApp Form 2 (Category : Bicycle Spare Parts)
Product : Bicycle, Lubricant Oil, Pumps 

WhatsApp Form 3 (Category : Water Filter)
Product : Water Filter 3 Temperature, Walter Filter 2 Temperature.

Tips #2 : Simplify Your Form #

Make your Form as simple as possible so that your prospect doesn’t need to fill a lot of details just to get to you.

Most of the time, we suggest that you should only ask prospect to fill :

1. Name
2. No telephone
3. Product of choice

Tips #3 : Use <Collect More Info> #

If your prospect doesn’t have an issue to fill a login form, you can use <Collect More Info> to get more details or even to note prospect about your business terms and conditions.

Example : Last Order at 4 pm

By using <Collect More Info> you can notify your prospect before ordering.

Below is a creative example on using this tip :

The steps are to choose the option below when building your form.

Read more : How To Add Additional Details in WhatsApp Form.

Tips #4 : No Need To Gather Address Details In The Form. #

For delivery order, address are filled in the invoice section by the customer during payment.

But.. the merchant in the above example still asking address in the form..

Yes, the example given from a merchant that decided not to ACTIVATE their <Delivery Setting> because they mainly operating by self-pickup.

In the mean time, the merchant uses LalaMove services for delivery.

The complete discussion in the article below.

Read More : Delivery Or No Delivery?