How To Edit Paid Orders
Sometimes it happened that paid customers want to change their order details like delivery address, order quantity and other request. Example given here is an issue where paid customer did not give a correct delivery address. Search customer’s info in <Database>. Filter with Paid status. Click <Edit> at Customer Info , and change the order […]
Get To Know Database Interface – [UPDATED 23/07]
Below is your <Customers> interface in Yezza dashboard from Desktop or Mobile View. Here you can search the customer by entering their name / phone number in <Search Database> You can all filter to : – [Paid] – [Unpaid] Or you can filter according to Source, Salesperson, Product, Date or Status like below – Source […]
How To Edit Customer’s Order in Database
Customer’s order can be edited in <Customers> with the conditioned that the customer is yet to make any payment. Below is an example where a leads came via Yezza Store but didn’t continue with the purchass. Note : Eventhough the given example is from Yezza Store, it can be apply with WhatsApp Form. From the […]
What is Yezza’s Database?
We are tired managing Customers manually and face : > Wrong customer’s name because too much similiar names in WhatsApp. > Miss-looked an order because of difficult tracking. > No sure whether customer’s have paid or unpaid. So Yezza offers <Database> which divided into 3 sections : Customer Order Transaction Customer The main window to […]
How To Manage Leads From WhatsApp Form
In <Database> each customer’s details are divided to two : Customer Info & Order Details. Below example is a lead that came through Kebab & John WhatsApp Form and managed by Admin Aizuddin. (blue arrow) Red circle on top left are customer’s name and phone number. Show Details (1) contains details filled by the customer […]
How To Manage Leads From Yezza Store
Nothing much difference with WhatsApp Form. Leads that came through from Yezza Store will be recorded in Database. Each data will be divided into 2 sections : Customer Info & Order Details. Below example are leads that came through Kedaianda Store and manage by Admin Aizuddin. (blue arrow) Show Details (1) containing details that filled […]
How To Manage A Repeat Customer – [Update 22/07]
Customer who wish to repeat an order usually felt redundant filling up their details and address again. Below is the quickest way for them for repeating an order from you. Search customer’s invoice in <Database>. Filter with Paid status. Click <Repeat This Order>. Choose the WhatsApp Form that the customer ordered. Based from the example […]
Apa Itu Database Yezza?
Urus pelanggan secara manual akan bawa banyak masalah seperti : > Salah nama pelanggan sebab banyak sangat pelanggan nama sama > Terlepas tempahan sebab nak track pelanggan susah > Terlupa pelanggan dah bayar atau belum. Jadi Yezza memberi kemudahan <Database> yang terbahagi kepada 3 bahagian : Customer Order Transaction Customer Di sini tempat utama untuk […]
Cara Urus Pelanggan Yang Repeat Order
Pelanggan yang ingin beli lagi dengan anda sudah pasti akan rasa renyah terpaksa mengisi details nama dan alamat. Di bawah adalah cara cepat untuk mereka lakukan repeat order. Cari invois pelanggan di <Database>. Filter dengan Paid. Klik <Repeat This Order>. Pilih Borang WhatsApp yang customer tempah. Berdasarkan contoh, pelanggan tempah dengan Borang Khabab & John. […]
Cara Edit Tempahan Yang Sudah Berbayar
Kadang-kala terjadi di mana pelanggan yang sudah membayar tempahan mahu mengubah details seperti alamat delivery, jumlah tempahan dan sebagainya. Contoh yang diberi adalah isu di mana pelanggan yang sudah membayar tidak memberi alamat delivery dengan betul. Cari invois pelanggan di <Database>. Filter dengan Paid. Klik <Edit> di Customer Info , dan tukar order status dari […]