WhatsApp Form Or Yezza Store?
WhatsApp Form Advantages Focussed and direct to customers that have a specific category interest. Product can be sorted accordingly (price, latest release etc). Customer need to fill in details first before pay now / contact seller. Merchant able to notify buyer (TnC and other info) in WhatsApp Form. Can set whether Buyer need to contact […]
Stock Or Slot?
Let say you offered service-based business (class , tickets), you can use the inventory during setup even though there are no actual inventory. Here, we’ll use a case study where a hiking guide offer his services using inventory section as ‘slots’ Case Studies : Hiking & Guide Service Below is the WhatsApp Form used. Below […]
How To Sort Your Product In WhatsApp Form
Wishing to sort your best seller on top? Or sort it according to category? You can set it inside WhatsApp Form. Just click <Sort Products> for WhatsApp Form that you want to sort. Then sort accordingly. Easy right? Click Link below for full list Yezza guide Yezza Guide – Road To Expert
How To Add Salesperson or Agent to WhatsApp Form
If your business have Sales Tam, agent or share partner that also doing sales, you can add them in your Yezza account for better managing your shop. > Click <Sales Team>> Click <Add Member> and then <Invite>> Enter their email and set them as Agent, Salesperson or even an Admin Invitation link will be sent […]
How To Edit Paid Orders
Sometimes it happened that paid customers want to change their order details like delivery address, order quantity and other request. Example given here is an issue where paid customer did not give a correct delivery address. Search customer’s info in <Database>. Filter with Paid status. Click <Edit> at Customer Info , and change the order […]
How To Add Additional Details in WhatsApp Form
As default, details like Name and No Telephone are added each time you <Add Form>. Below example are from customer’s POV. To add additional details required or notifying customer on certain issue, you only click <+Collect Extra Info> to start adding. Examples : Homestay Em-C Business in PD Info below are required form Customer. > […]
4 Types Of WhatsApp Form & Examples From Customers Perspective
Yezza offers 4 types of WhatsApp Form to choose from : > Inquiry (No Clear Products) > Dropdown (Single Selection) > Card (Multiple Selection) > List (Multiple Selection) Let us see the difference by using a business example : Post-natal Massage services that offers 3 packages. Inquiry In form settings, only Name and No Telephone […]
How To Manage Leads From WhatsApp Form
In <Database> each customer’s details are divided to two : Customer Info & Order Details. Below example is a lead that came through Kebab & John WhatsApp Form and managed by Admin Aizuddin. (blue arrow) Red circle on top left are customer’s name and phone number. Show Details (1) contains details filled by the customer […]
Steps To Use Add-ons At Your Product – [Updated 14/08]
WhatsApp Form Yezza have add-ons. This function is suitable for products that has side products like : > Satay – Its add on is peanut sauce & nasi himpit > Baju Raya – Its add on is butang baju melayu Steps are : 1 – In <Edit Product> , click <Manage Add-Ons> 2 – Click […]
How To Manage A Repeat Customer – [Update 22/07]
Customer who wish to repeat an order usually felt redundant filling up their details and address again. Below is the quickest way for them for repeating an order from you. Search customer’s invoice in <Database>. Filter with Paid status. Click <Repeat This Order>. Choose the WhatsApp Form that the customer ordered. Based from the example […]