What is Yezza’s Database?
We are tired managing Customers manually and face : > Wrong customer’s name because too much similiar names in WhatsApp. > Miss-looked an order because of difficult tracking. > No sure whether customer’s have paid or unpaid. So Yezza offers <Database> which divided into 3 sections : Customer Order Transaction Customer The main window to […]
4 Types Of WhatsApp Form & Examples From Customers Perspective
Yezza offers 4 types of WhatsApp Form to choose from : > Inquiry (No Clear Products) > Dropdown (Single Selection) > Card (Multiple Selection) > List (Multiple Selection) Let us see the difference by using a business example : Post-natal Massage services that offers 3 packages. Inquiry In form settings, only Name and No Telephone […]
How To Manage Leads From WhatsApp Form
In <Database> each customer’s details are divided to two : Customer Info & Order Details. Below example is a lead that came through Kebab & John WhatsApp Form and managed by Admin Aizuddin. (blue arrow) Red circle on top left are customer’s name and phone number. Show Details (1) contains details filled by the customer […]
How To Change Your Subscription Plan & Add-ons
To check your current subscription plan and add-ons, go to <Billing> then <Subscription>. It’ll appear as below : Example above, the plan have a limit of : 1 Salesperson 3 WhatsApp Forms Unable to integrate with WooCommerce and Shopify. To find out other plans offered by Yezza. Follow steps below : At Dashboard go to […]
How To Change Your Subscription Payment Card
At Dashboard, click <Admin>. Then <Account Settings> Click <Add> to add more card and enter the required details. Yezza Monthly description and Add-Ons will be deducted through your registered card. Click Link below for full list Yezza guide Yezza Guide – Road To Expert
How To Add Tax Charges In Customer’s Invoice
Depending on your business ecosystem, you might need to apply tax charges to the customers. For example, 5% service tax charges for your restaurant. Steps : Click <Setting> and go to <Company Details> Click <Edit> In tax section, enter the tax precentage that you want to apply. Click <Update> when finished This tax value will […]
How To Update Your Company Profile
Company profile is important for customers to directly contact to you. Other than profile, you can set tax charges here if necessary. Steps are : > Click <Setting>> Search <Company Details> and click <Edit> > Enter details likename, contact number, company registration number and address.> Click <Update> when finish. Click Link below for full list […]
Issue & Solutions Concerning Agents & Salesperson
For business that focused on agents & salesperson, of course they’ll have a number of working force. HQ definitely need to manage : – Sales performance by sales member. Prestasi Jualan Setiap Salesperson – Sales made by agents for commission pay out. To do this, admin can view at <Sales Team> link at dashboard. Below […]
How To Manage Leads From Yezza Store
Nothing much difference with WhatsApp Form. Leads that came through from Yezza Store will be recorded in Database. Each data will be divided into 2 sections : Customer Info & Order Details. Below example are leads that came through Kedaianda Store and manage by Admin Aizuddin. (blue arrow) Show Details (1) containing details that filled […]
How To Setup Yezza Store
No matter which plan that you subscribed, you’ll have the Yezza Store at your dashboard to start setting up. Follow the steps below. How To Setup At Dashboard , click at <Yezza Store> Upload profile picture and your business header perniagaan (if any). Set Product Category like below. Make sure that you have uploaded your […]